Return Policy
We want you to feel good about every order from My Maine Market, LLC. If something didn’t meet your expectations, we’re here to help.
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Because we operate as a drop-shipping store, all returns are processed through our trusted partners. However, for your convenience, our return policy is that you must submit a return request on our Returns page within five (5) consecutive days of receiving the order. To qualify for a return or refund, the following conditions must be met:
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Return Eligibility
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You must contact us within the specified days of receiving your product
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Items must be unused, in original condition and packaging
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Certain personal care items may be non-returnable for hygiene reasons
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How to Start a Return
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Email us via our Returns form with your order number, item, and reason for return
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We’ll contact our suppliers on your behalf and send you the next steps
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Once the item is received and verified, your refund will be processed to your original payment method
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Non-Returnable Items
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Opened beauty products
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Personalized or custom items
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Items marked final sale
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Refund Timing
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Approved refunds are issued within 7–10 business days after the return is received and processed by the supplier.
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Thank you for shopping with us, and for supporting a wellness business that runs on trust, roots, and real people.